GoTrakker by Forensic IT is a feature rich ticketing system which helps you keep track of the administrative tasks, issues, events, projects and problems within your organization. Create teams and assign your users to them so they can collaboratively work on solving your customers issues, and making that next project deadline; and you as a manager can look back and see what can be improved. Send email notifications for your tickets as they’re updated to keep everyone in loop. Users can comment on tickets and even share the entire ticket with users outside of your organization using temporary ticket access. Our dashboards give you easily digestible visuals that help you track system collected stats like time spent, and cost to help you understand exactly how your business works, what the pain points are, and what customers you interact with the most.
GoTrakker has plenty more features, and they all couldn’t possibly fit here; So check us out at gotrakker.com to learn more!