Who we are
Our website address is: https://gotrakker.com/marketplace.
What personal data we collect and why we collect it
In order to use this website or make a purchase, a user must first complete a registration form. During registration a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our site in which you have expressed interest.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. Visitor comments may be checked through an automated spam detection service.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Information provided by the user through the use of contact forms will be used for the strict purpose of communication of an order, request, or question delivered to a Vendor whose products and/or services are being sold on GoTrakker Marketplace, or directly to the facilitators of GoTrakker Marketplace concerning issues or questions about the service.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
We request information concerning the the vendors who will offer products for sale on our site. To sell your products or services on GoTrakker Marketplace, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill vendor orders and pay commissions out to the vendor.
Product and Service Information+
We request information concerning the products and services which vendors will offer sale on our site. To sell your products or services on GoTrakker Marketplace, you must provide product information, (like name, description, weight and dimensions, and images) and pricing information (like product price and sale price). This information is used to create a public listing for the product which you want to sell as well as be used for billing purposes and to fill your orders and calculate shipping costs through the use of a third party.
We request information from you during our checkout process. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you.
When visitors leave reviews on the site we collect the data shown in the review form, and also the visitor’s IP address and browser user agent string to help spam detection.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Additionally, our website uses Google Analytics, a service which transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by google Analytics to help us understand website traffic and webpage usage.
Who we share your data with
We may, during your visit to our site, share information that you provide to GoTrakker Marketplace with third party services which we use to offer products and services to to you. This may included information which is deemed sensitive and/or personally identifiable like your location, IP address, name, billing and shipping addresses, company name, time of access, or more.
We do not sell your personal information. Ever.
The list of third parties include shipping carriers like the United States Postal Service, UPS, Fedex; PCI compliant payment processing providers like Stripe or Paypal; as well as others.
As GoTrakker Marketplace is a vendor portal, information concerning any orders you place will be sent to the company from which you are purchasing products or serices, as well as being sent to Forensic IT Inc, as the facilitator of the online transaction, and the provider of GoTrakker Marketplace. A vendor will have access to the order information, such as an itemized order list along with costs, shipping methods, shipping and billing addresses and other information they need for invoicing, and fulfilling the products or services requested by the purchaser.
Complete information concerning your payment method is never provided to a vendor. All credit card purchases are performed through a secure web form created and secured by Stripe during checkout in a PCI Compliant manner. GoTrakker Marketplace, and Forensic IT Inc, never retain your credit card information used during checkout or provide that information to any party other than Stripe. Stripe retains your information securely and transmits it across an end-to-end encrypted route in order to help us provide our payment processing services to you securely.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
For vendors that register on our website (if any), we also store the personal information they provide in their vendor profile. All vendors can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Any product information as well as the related metadata that is provided by vendors is are retained indefinitely. All vendors can see, edit, or delete their public product information at any time. However, product information for products which have been purchased through the processing of an order are retained indefinitely.
What rights you have over your data
If you have an account on this site, or have left comments, or placed orders, created products, or registered as a vendor you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
How we protect your data
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.